Service & Delivery

Priory takes pride in providing a level of service that is second to none. We have invested heavily in our inventories so that customers obtain an ex-stock level of service, and benefit from dealing with a UK-based manufacturer. Typically, 80% of all orders leave Priory within two days of being received. However, we recognise that some customers prefer to send schedules with delivery dates specified well in advance. For unusual requirements, or exceptional volumes, we may need a little more time to order raw materials. Next Day Delivery Service Small orders received before 12.00pm can be despatched the same day for next day delivery. Two Day Delivery Service Larger orders are normally sent using a two-day carrier service, but in more urgent circumstances next day delivery can be arranged. Trade Counter Priory offers a Trade Counter service where customers can discuss their requirements and personally select products. Customer Collection Customers wanting to collect orders are welcome to do so by arrangement. Hours of Business Normal hours of business are: Monday to Thursday 8.00am to 5.00pm Friday 8.00am to 2.00pm Order Communication We are able to receive orders by telephone, fax, post, email, and online via the Priory web site. Delivery Tariff by Parcel Weight 0 - 0.99 Kg = £6.50 1.0 - 1.9 Kg = £10.00 2.0 - 24.9 Kg = £13.50 25.0 - 49.9 Kg = £18.50 50.0 - 70.0 Kg = £28.00 70.0 - 1,200 Kg = £32.00