On Call Standby

Demag on-call standby provides maximum availability of your equipment. In the event of crane or component failure, the priority is to ensure a timely and safe repair, minimising costly production downtime and restoring equipment to maximum productivity. Our central co-ordination team are ready to take your call around the clock, every day of the year –whenever you need help. On-call standby includes telephone support ranging from analysis of reliable information provided by phone to remote diagnosis via a data link. Proactive and reactive service contracts can be tailored to your specific requirements, allowing you to benefit from the efficient and reliable operation of your lifting equipment systems, at all times.