Drallim Win European Award for Best Practice

The European Society for Quality Research has selected us for an award for Best Practice. The winning companies are selected by ESQR's Selection Committee following the ESQR Quality Performance Model criteria: Customer Satisfaction, Training, Planning and Continuous Quality Improvement Techniques. Prior to selecting the awardees, the Selection Committee researches public information sources, publications, advertising campaigns, universities, chambers of commerce, trade fairs and exhibitions as well as carrying out internet polls. Companies and people are asked, via internet polls, to name companies or organizations which products and services meet their expectations. On the basis of recommended companies, the selection is carried out. The voters can be customers, suppliers, collaborating companies or just sympathizers. A special attention is paid to the quality endorsement policy of the selected organization and positive remarks. It is fantastic to win a second overseas award recognising the scope of our supply and reputation abroad. You should all be very proud of your part in our company and it's ability to get noticed in tough times and difficult markets. There are not very many SME's like us. It really shows that our Millard Trust ownership does make us a rather special place to work. Who knows what we may win next...