Customer let down by existing supplier

A customer contacted Priory because they had been let down by their moulder. The requirement was for 10,000 wheels within one week. The customer had their own mould but required an operator and 60 hours of moulding time. Priory examined the customers mould tool and made some improvements so that it would operate more efficiently. An evening shift was laid on to handle this sudden influx of work. The customer received their parts on time and has since moved all the moulding work to Priory.